Frequently Asked Questions (FAQs)

Welcome to the Frequently Asked Questions (FAQs) page for ProSkyDivings.com. We understand that purchasing used skydiving equipment requires careful consideration, especially when it comes to safety, compatibility, product condition, and long-term performance. Our goal is to provide transparent information that helps both new and experienced skydivers make informed purchasing decisions.

This page answers many of the questions we receive every day regarding used parachute systems, containers, main canopies, reserve canopies, Automatic Activation Devices (AADs), helmets, altimeters, accessories, shipping, payments, inspections, and customer support.

If you cannot find the answer to your question below, our customer support team is always available to assist you.

General Questions

What is ProSkyDivings.com?

ProSkyDivings.com is an online marketplace specializing in premium used skydiving equipment. We offer carefully selected pre-owned gear from trusted manufacturers, helping skydivers purchase reliable equipment at competitive prices while providing professional customer support and worldwide shipping.

What products do you sell?

Our inventory regularly includes:

• Complete skydiving rigs
• Main canopies
• Reserve canopies
• Containers
• Harness systems
• Automatic Activation Devices (AADs)
• Helmets
• Altimeters
• Audible altimeters
• Wingsuits
• Jumpsuits
• Deployment bags
• Pilot chutes
• Risers
• Toggles
• Reserve handles
• Cutaway handles
• Packing accessories
• Rigging accessories
• Camera equipment
• Protective gear

Inventory changes frequently as new equipment becomes available.

Is all your equipment used?

Yes. We specialize in high-quality used skydiving equipment. Each listing clearly identifies the equipment as pre-owned and includes available information regarding condition, manufacturing dates, jump numbers, and included components whenever possible.

Why should I buy used skydiving equipment?

Purchasing quality used equipment offers several advantages:

• Lower purchase cost
• Access to premium brands
• Excellent value for money
• Opportunity to upgrade individual components
• Wider selection of discontinued models
• Affordable equipment for new jumpers
• Cost-effective solutions for experienced skydivers

Many used systems continue providing years of dependable service when properly maintained and inspected.

Equipment Condition

How do you describe equipment condition?

Whenever available, product listings include detailed descriptions covering:

• Cosmetic condition
• Functional condition
• Manufacturing date
• Approximate jump numbers
• Visible wear
• Included accessories
• Component information
• Product photographs

We strive to provide honest and transparent information so customers know exactly what they are purchasing.

Are all products inspected before sale?

Products are reviewed and documented based on available information and visual inspection. However, every buyer should arrange for a qualified FAA Senior or Master Rigger—or the appropriate certified rigger in their country—to inspect any purchased equipment before it is assembled or jumped.

Can I request additional photographs?

Yes.

If additional photographs are available, we are happy to provide them.

You may request images showing:

• Front view
• Rear view
• Side profile
• Harness condition
• Hardware
• Labels
• Data cards
• Container flaps
• Reserve tray
• Canopy fabric
• Stitching
• Cosmetic details

These additional images help buyers evaluate equipment more thoroughly.

Product Information

Will product listings include manufacturing dates?

Whenever available, yes.

Listings may include:

• Date of manufacture (DOM)
• Serial numbers (where appropriate)
• Manufacturer information
• Model name
• Size
• Color
• Approximate jump numbers

Availability depends on the information supplied with each product.

What if I need more information?

Simply contact our customer support team.

We will gladly answer questions regarding:

• Product specifications
• Condition
• Compatibility
• Availability
• Included accessories
• Additional photographs
• Shipping

Whenever the requested information is available, we will provide it promptly.

Skydiving Rigs

Do you sell complete skydiving rigs?

Yes.

Our inventory regularly includes complete rigs consisting of:

• Container
• Harness
• Main canopy
• Reserve canopy
• Automatic Activation Device (AAD)

Availability changes regularly because every rig is unique.

Can I purchase individual components?

Absolutely.

Many customers purchase:

• Main canopies
• Reserve canopies
• Containers
• AADs
• Helmets
• Altimeters
• Wingsuits
• Accessories

Individual components allow jumpers to upgrade existing systems without replacing an entire rig.

Canopy Questions

How do I choose the correct canopy size?

Canopy selection depends on numerous factors including:

• Exit weight
• Experience level
• Wing loading
• Jump numbers
• Instructor recommendations
• Personal progression
• Intended discipline

Always consult your instructor or qualified rigger before selecting a canopy.

Do you recommend downsizing?

No.

Canopy downsizing should never be based solely on online recommendations.

Always follow guidance provided by qualified instructors and canopy coaches.

Safe progression remains the best approach.

Reserve Canopies

Are reserve parachutes ready to jump?

Reserve parachutes should always be inspected and repacked by a certified rigger before use.

Reserve repack requirements vary by country.

Buyers are responsible for ensuring compliance with local regulations.

Can reserve canopies be installed in any container?

No.

Reserve compatibility depends upon manufacturer specifications.

Always consult a qualified rigger before assembling any system.

Automatic Activation Devices (AADs)

Do AADs include service history?

Whenever available, listings include information regarding:

• Manufacturer
• Model
• Date of manufacture
• Service history
• Battery information
• Remaining service life

Availability varies by product.

Should I have my AAD inspected?

Yes.

Every AAD should be serviced according to the manufacturer’s maintenance schedule.

Never rely solely on previous ownership history.

Shipping

Do you ship internationally?

Yes.

We proudly provide worldwide shipping.

Shipping availability depends on destination country and applicable regulations.

How long does shipping take?

Delivery times vary according to:

• Destination
• Customs processing
• Shipping method
• Carrier schedules

Tracking information is provided whenever available.

How is equipment packaged?

Every order is packaged carefully to help protect valuable skydiving equipment during transportation.

Protective materials are used whenever appropriate.

Payments

Which payment methods do you accept?

Available payment methods are displayed securely during checkout.

Accepted payment options may vary depending on customer location.

Is my payment secure?

Yes.

Our website uses modern security technologies designed to help protect customer information throughout the purchasing process.

Orders

How can I track my order?

After shipment, tracking information is provided whenever applicable.

Customers can monitor delivery progress through the shipping carrier.

Can I change my order after placing it?

If your order has not yet been processed or shipped, please contact us immediately.

We will do our best to assist.

Returns

Can I return used equipment?

Return eligibility depends on the circumstances of the purchase and our current return policy.

Please review our return policy or contact customer support for additional information before placing an order.

What if my package arrives damaged?

If shipping damage occurs:

1. Photograph the package immediately.
2. Photograph the equipment.
3. Contact our customer support team.
4. Retain all packaging materials.

Prompt reporting allows us to assist more efficiently.

Equipment Compatibility

Can you confirm compatibility?

We are happy to provide available manufacturer information.

However, final compatibility should always be confirmed by a qualified FAA Senior or Master Rigger—or the appropriate certified rigger in your country.

Should I assemble my own rig?

Complete system assembly should only be performed by qualified personnel following manufacturer recommendations and applicable regulations.

Safety

Is used skydiving equipment safe?

Used equipment can provide many years of reliable service when:

• Properly maintained
• Correctly inspected
• Properly assembled
• Used within manufacturer recommendations
• Maintained by qualified riggers

Every piece of equipment should undergo independent inspection before use.

Do I need professional training?

Yes.

Skydiving should only be practiced after receiving appropriate instruction from certified training organizations.

Equipment alone cannot replace proper education and experience.

Should I inspect my equipment before every jump?

Absolutely.

A complete pre-jump gear check should always be performed before boarding the aircraft.

Routine inspections contribute significantly to safe skydiving operations.

Customer Support

How quickly do you respond?

We aim to respond to customer inquiries as quickly as possible during normal business hours.

Response times may vary depending on weekends, holidays, and inquiry volume.

How can I contact customer support?

You may contact us regarding:

• Product questions
• Order status
• Shipping
• Equipment information
• Payment questions
• Compatibility
• General inquiries

Providing the product name or order number helps us assist you more efficiently.

Why Choose ProSkyDivings.com?

Skydivers choose ProSkyDivings.com because we provide:

• Premium used skydiving equipment
• Honest product descriptions
• Detailed equipment information
• Competitive pricing
• Worldwide shipping
• Professional customer support
• Secure online shopping
• Frequently updated inventory
• Transparent communication
• Commitment to customer satisfaction

We believe purchasing used skydiving equipment should be straightforward, informative, and supported by knowledgeable service from beginning to end.

Still Have Questions?

If your question has not been answered on this page, we encourage you to contact our customer support team. We are always happy to assist with product information, equipment availability, shipping details, order updates, compatibility questions, and general inquiries.

At ProSkyDivings.com, we are committed to helping every customer purchase quality used skydiving equipment with confidence. Whether you are searching for your first complete rig, replacing an AAD, upgrading your canopy, or adding accessories to your gear, our team is here to support you throughout the process.

Thank you for choosing ProSkyDivings.com. We wish you blue skies, safe jumps, and enjoyable adventures on every skydive.